How McLaren Racing stays ahead of advanced email threats
05
Jan 2021
05
Jan 2021
Faced with sophisticated phishing attacks targeting their C-suite, McLaren turned to AI to stop advanced email threats that outsmarted their legacy security tools. This blog uncovers an attack that slipped through their gateway but was neutralized by Darktrace/Email.
Securing our team’s inboxes has long been a challenge at McLaren Racing. Even before COVID-19 hit, our workforce was incredibly dynamic; we’d been used to effectively setting up a remote office at tracks around the world every other weekend for the last 30 years. We were therefore used to people emailing at an extremely high rate while not always being centralised in a single location.
Collaboration is key for this team, with both our partners and key suppliers. Sharing data happens every day and a variety of methods are used – ranging from sensitive car designs to confidential track-side data.
The email attacks targeting our users have advanced considerably in the last year or two, with attackers seeking to solicit fraudulent payments, or trying to access our own intellectual property. Increasingly sophisticated social engineering attempts meant that our users continued to engage with these phishing and spoofing emails, despite having an array of tools and procedures in place to avoid such an eventuality.
Last year we extended Darktrace’s coverage to our inbox, and now have an intelligent AI security solution understanding ‘patterns of life’ for every Microsoft 365 user in order to spot attacks. Darktrace has allowed the security team here to stay ahead of the most advanced email threats, rather than respond retrospectively to attacks that manage to slip through traditional defences.
Training our workforce to spot attacks
Previously we relied on threat intelligence feeds and retrospective security tools that blocked malicious addresses, domains and URLs, but regardless, a small volume of phishing emails would still reach user mailboxes. Typically, these emails would be well-researched and highly contextualised, targeted to the recipient and sometimes indistinguishable from genuine communications. Despite running employee awareness programs, a proportion of these malicious emails would be acted on by users, leading to account compromises and fraud attempts. Our security resources were then consumed with reacting to these incidents rather than proactively improving security at McLaren Racing.
We run cyber awareness weeks, in collaboration with many of our partners, simulating our own phishing campaigns to teach our workforce how to spot attacks. But these education programs have become harder to communicate with the increase of remote working. Employee engagement was always key and that meant a larger resource strain on our security team, who would typically spend a lot of time with our senior stakeholders, helping them identify spoof emails and working with them on putting business processes in place.
This was a long and arduous process, and it’s difficult to expect our employees to spot the increasingly subtle signs of an email attack. With the sophistication of modern email attacks, the research that goes into them, and the level of social engineering in play, phishing attacks do inevitably still get through both humans and rudimentary defences.
Turning to cyber AI
Working with our partner Darktrace, we deployed their email security technology, Darktrace/Email, and worked on the configuration and installation together. We were able to see results in days. The volume of phishing emails reported by users fell substantially, and over time with Autonomous Response, the regular reviews of Darktrace/Email’s actions has led us to discover many phishing campaigns that we were previously unaware of.
Darktrace’s actions are taken in the context of the business, holding back emails only as a last resort (less than 1% in our environment), and catching only the genuinely malicious emails rather than producing a load of false positives. The actions are also targeted and proportionate, varying from moving emails to junk to converting attachments and locking links, giving us the flexibility we need.
With Darktrace/Email constantly learning and stopping advanced email attacks, the pressure has been taken off the rest of the team, who can now spend their time working with the business supporting new initiatives and collaborating on new areas of innovation.
Stopping a targeted credential-grabbing attack targeting the C-suite
As with many organisations, it’s often our C-suite that gets targeted by the most malicious mails, and Darktrace/Email recently detected an email sent to one of our executives, prompting them to sign a financial document. The email appeared to come from DocuSign, and contained a malicious link hidden behind the text ‘Review Document’.
Figure 1: An interactive snapshot of Darktrace/Email’s user interface surfacing the email
Figure 2: A screenshot of the email in question
If the link is clicked on, two types of scenarios usually follow from these kind of email attacks. Either the user is led to a fake (and often very convincing) login page which captures credentials, or the document itself contains a legitimate-looking invoice, but with one crucial element changed – the bank details. Accounts teams and CFOs are targeted with this kind of attack on a regular basis, but in this case, the attackers were after the executive’s credentials.
Had the executive clicked through and attempted to log in, they would unknowingly have been sending their credentials to the attacker, who then could have used this information to gather sensitive data from their inbox or other SaaS accounts, or send additional malicious emails from the account to make further inroads into our organisation.
The email was sent over the Imola GP race weekend, which was a high-pressured 48 hours for the whole team, as we ran in a new format without Friday practice, bringing a new intensity to the race weekend. However, Darktrace/Email was on guard, recognising the sender as a new contact and deeming the link to be suspicious. With suitable concerns over the email, Darktrace’s AI double locked the link and automatically moved the email to the executive’s Junk folder. All without having to alert the on-call cyber security team over the weekend.
With attacks like this coming in every day, relying on McLaren’s workforce to distinguish real from fake will never realistically protect us from every single threat. With credential harvesting and account takeover on the rise, it really felt like a matter of time before just one phishing email was successful and the floodgates were opened. But with Darktrace/Email, we can rest assured that we have a powerful AI solution keeping us safe, on and off the track.
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Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
AUTHOR
ABOUT ThE AUTHOR
Ed Green
Head of Commercial Technology, McLaren Racing
Ed Green works in the Architecture practice within the Information Technology function at McLaren Technology Group, as well as being responsible for the successful integration of their Technology Partners into the McLaren ecosystem. Ed joined McLaren in March 2018 after spending 5 years working for Block Solutions, a specialist network consultancy. In previous roles, he led the Consultancy division at a UK Solution Integrator operating across the public, enterprise, and commercial sectors. Ed has driven innovative engagements with organisations such as Harrods, intu, The Francis Crick Institute, and Barts Health NHS Trust. He has also spent seven years on the council at Great Ormond Street Hospital representing the views of patients at a Board level, and he continues his work at the Hospital School as a Governor and supports the school with STEM initiatives.
Darktrace has been named as Microsoft UK Partner of the Year for 2024! The Microsoft Partner Awards recognize winners for their commitment to customers, impact of solutions, and exemplary use of Microsoft technologies.
Whilst the award was granted based on our innovations combining Darktrace/Email and Microsoft Defender for Office 365, our shared values go beyond technology. Darktrace stood out for the integration of our products to deliver exceptional security value to customers, as well as our investment in partnerships, marketplace and go to market. Microsoft was also impressed with our strong commitment to diversity and inclusion and our broader contribution to both the UK economy and the UK tech sector.
Microsoft Defender for Office 365 + Darktrace/Email leave attackers nowhere to hide
The email threat landscape is constantly evolving. Attacks are becoming more sophisticated, more targeted and increasing in multi-stage payload attacks. Across the Darktrace customer base in 2023 alone, we have seen a 135% increase in ‘novel social engineering attacks’, corresponding with the rise of ChatGPT, 45% of phishing emails were identified as spear phishing attempts and a 59% increase in multi-stage payload attacks.
Legacy defenses were built to address a high volume of unsophisticated attacks, but generative AI has shifted the threats towards lower quantity yet very sophisticated, high impact targeted attacks. Microsoft Defender for Office 365’s rapid innovation has outpaced the Secure Email Gateway’s rule and signature based historical data approach. Customers no longer need email gateways which duplicate workflows and add expense native to their Defender for O365 solution.
Point email solutions overlap with Microsoft in 3 key areas: detection approach, workflows, capabilities
Detection - Microsoft receives trillions threat signals daily, giving customers the broadest scope of the attack landscape. Darktrace combined with Microsoft unites business and attack centric approaches
Workflows – any Microsoft configurations are reflected automatically in Darktrace/Email. Users can keep daily workflow in Microsoft, while a traditional SEG requires duplicated workflows
Capabilities – Microsoft handles foundational elements like archiving/encryption/signature matching while Darktrace handles advanced threat security
Darktrace/Email is built to elevate, not duplicate, Microsoft email security – removing the burden of operating legacy point solutions and blocking 25% more threats. Robust account takeover protections to stop the 38% of sophisticated threats other tools miss. Customers can seamlessly correlate activity and insights across Microsoft email, DMARC and Teams to stop threats on average 13 days earlier.
Azure Marketplace
Microsoft Azure customers can access Darktrace in the Azure Marketplace to take advantage of the scalability, reliability, and agility of Azure to drive rapid IT operations and security integrations across the enterprise. Customers can leverage their Microsoft Azure Consumption Commitments (MACC), making procurement simple. As UK Partner of the Year winner, customers know they have a trusted partner with Darktrace and a proven solution to work seamlessly with Azure.
Following up on our Conversation: Detecting & Containing a LinkedIn Phishing Attack with Darktrace
25
Jun 2024
Note: Real organization, domain and user names have been modified and replaced with fictitious names to maintain anonymity.
Social media cyber-attacks
Social media is a known breeding ground for cyber criminals to easily connect with a near limitless number of people and leverage the wealth of personal information shared on these platforms to defraud the general public. Analysis suggests even the most tech savvy ‘digital natives’ are vulnerable to impersonation scams over social media, as criminals weaponize brands and trends, using the promise of greater returns to induce sensitive information sharing or fraudulent payments [1].
LinkedIn phishing
As the usage of a particular social media platform increases, cyber criminals will find ways to exploit the increasing user base, and this trend has been observed with the rise in LinkedIn scams in recent years [2]. LinkedIn is the dominant professional networking site, with a forecasted 84.1million users by 2027 [3]. This platform is data-driven, so users are encouraged to share information publicly, including personal life updates, to boost visibility and increase job prospects [4] [5]. While this helps legitimate recruiters to gain a good understanding of the user, an attacker could also leverage the same personal content to increase the sophistication and success of their social engineering attempts.
Darktrace detection of LinkedIn phishing
Darktrace detected a Software-as-a-Service (SaaS) compromise affecting a construction company, where the attack vector originated from LinkedIn (outside the monitoring of corporate security tools), but then pivoted to corporate email where a credential harvesting payload was delivered, providing the attacker with credentials to access a corporate file storage platform.
Because LinkedIn accounts are typically linked to an individual’s personal email and are most commonly accessed via the mobile application [6] on personal devices that are not monitored by security teams, it can represent an effective initial access point for attackers looking to establish an initial relationship with their target. Moreover, user behaviors to ignore unsolicited emails from new or unknown contacts are less frequently carried over to platforms like LinkedIn, where interactions with ‘weak ties’ as opposed to ‘strong ties’ are a better predictor of job mobility [7]. Had this attack been allowed to continue, the threat actor could have leveraged access to further information from the compromised business cloud account to compromise other high value accounts, exfiltrate sensitive data, or defraud the organization.
LinkedIn phishing attack details
Reconnaissance
The initial reconnaissance and social engineering occurred on LinkedIn and was thus outside the purview of corporate security tools, Darktrace included.
However, the email domain “hausconstruction[.]com” used by the attacker in subsequent communications appears to be a spoofed domain impersonating a legitimate construction company “haus[.]com”, suggesting the attacker may have also impersonated an employee of this construction company on LinkedIn. In addition to spoofing the domain, the attacker seemingly went further to register “hausconstruction.com” on a commercial web hosting platform. This is a technique used frequently not just to increase apparent legitimacy, but also to bypass traditional security tools since newly registered domains will have no prior threat intelligence, making them more likely to evade signature and rules-based detections [8]. In this instance, open-source intelligence (OSINT) sources report that the domain was created several months earlier, suggesting this may have been part of a targeted attack on construction companies.
Initial Intrusion
It was likely that during the correspondence over LinkedIn, the target user was solicited into following up over email regarding a prospective construction project, using their corporate email account. In a probable attempt to establish a precedent of bi-directional correspondence so that subsequent malicious emails would not be flagged by traditional security tools, the attacker did not initially include suspicious links, attachments or use solicitous or inducive language within their initial emails.
Figure 1: Example of bi-directional email correspondence between the target and the attacker impersonating a legitimate employee of the construction company haus.com.
Figure 2: Cyber AI Analyst investigation into one of the initial emails the target received from the attacker.
To accomplish the next stage of their attack, the attacker shared a link, hidden behind the inducing text “VIEW ALL FILES”, to a malicious file using the Hightail cloud storage service. This is also a common method employed by attackers to evade detection, as this method of file sharing does not involve attachments that can be scanned by traditional security tools, and legitimate cloud storage services are less likely to be blocked.
OSINT analysis on the malicious link link shows the file hosted on Hightail was a HTML file with the associated message “Following up on our LinkedIn conversation”. Further analysis suggests the file contained obfuscated Javascript that, once opened, would automatically redirect the user to a malicious domain impersonating a legitimate Microsoft login page for credential harvesting purposes.
Figure 3: The malicious HTML file containing obfuscated Javascript, where the highlighted string references the malicious credential harvesting domain.
Figure 4: Screenshot of fraudulent Microsoft Sign In page hosted on the malicious credential harvesting domain.
Although there was prior email correspondence with the attacker, this email was not automatically deemed safe by Darktrace and was further analyzed for unusual properties and unusual communications for the recipient and the recipient’s peer group.
Darktrace determined that:
It was unusual for this file storage solution to be referenced in communications to the user and the wider network
Textual properties of the email body suggested a high level of inducement from the sender, with a high level of focus on the phishing link.
The full link contained suspicious properties suggesting it is high risk.
Figure 5: Darktrace’s analysis of the phishing email, presenting key information about the unusual characteristics of this email, information on highlighted content, and an overview of actions that were initially applied.
Based on these anomalies, Darktrace initially moved the phishing email to the junk folder and locked the link, preventing the user from directly accessing the malicious file hosted on Hightail. However, the customer’s security team released the email, likely upon end-user request, allowing the target user to access the file and ultimately enter their credentials into that credential harvesting domain.
Figure 6: Darktrace alerts triggered by the malicious phishing email and the corresponding Autonomous Response actions.
Lateral Movement
Correspondence between the attacker and target continued for two days after the credential harvesting payload was delivered. Five days later, Darktrace detected an unusual login using multi-factor authentication (MFA) from a rare external IP and ASN that coincided with Darktrace/Email logs showing access to the credential harvesting link.
This attempt to bypass MFA, known as an Office365 Shell WCSS attack, was likely achieved by inducing the target to enter their credentials and legitimate MFA token into the fake Microsoft login page. This was then relayed to Microsoft by the attacker and used to obtain a legitimate session. The attacker then reused the legitimate token to log into Exchange Online from a different IP and registered the compromised device for MFA.
Figure 7: Screenshot within Darktrace/Email of the phishing email that was released by the security team, showing the recipient clicked the link to file storage where the malicious payload was stored.
Figure 8: Event Log showing a malicious login and MFA bypass at 17:57:16, shortly after the link was clicked. Highlighted in green is activity from the legitimate user prior to the malicious login, using Edge. Highlighted in orange and red is the malicious activity using Chrome.
The IP addresses used by the attacker appear to be part of anonymization infrastructure, but are not associated with any known indicators of compromise (IoCs) that signature-based detections would identify [9] [10].
In addition to logins being observed within half an hour of each other from multiple geographically impossible locations (San Francisco and Phoenix), the unexpected usage of Chrome browser, compared to Edge browser previously used, provided Darktrace with further evidence that this activity was unlikely to originate from the legitimate user. Although the user was a salesperson who frequently travelled for their role, Darktrace’s Self-Learning AI understood that the multiple logins from these locations was highly unusual at the user and group level, and coupled with the subsequent unexpected account modification, was a likely indicator of account compromise.
Accomplish mission
Although the email had been manually released by the security team, allowing the attack to propagate, additional layers of defense were triggered as Darktrace's Autonomous Response initiated “Disable User” actions upon detection of the multiple unusual logins and the unauthorized registration of security information.
However, the customer had configured Autonomous Response to require human confirmation, therefore no actions were taken until the security team manually approved them over two hours later. In that time, access to mail items and other SharePoint files from the unusual IP address was detected, suggesting a potential loss of confidentiality to business data.
Figure 9: Advanced Search query showing several FilePreviewed and MailItemsAccessed events from either the IPs used by the attacker, or using the software Chrome. Note some of the activity originated from Microsoft IPs which may be whitelisted by traditional security tools.
However, it appears that the attacker was able to maintain access to the compromised account, as login and mail access events from 199.231.85[.]153 continued to be observed until the afternoon of the next day.
Conclusion
This incident demonstrates the necessity of AI to security teams, with Darktrace’s ActiveAI Security Platform detecting a sophisticated phishing attack where human judgement fell short and initiated a real-time response when security teams could not physically respond as fast.
Security teams are very familiar with social engineering and impersonation attempts, but these attacks remain highly prevalent due to the widespread adoption of technologies that enable these techniques to be deployed with great sophistication and ease. In particular, the popularity of information-rich platforms like LinkedIn that are geared towards connecting with unknown people make it an attractive initial access point for malicious attackers.
In the second half of 2023 alone, over 200 thousand fake profiles were reported by members on LinkedIn [11]. Fake profiles can be highly sophisticated, use professional images, contain compelling descriptions, reference legitimate company listings and present believable credentials.
It is unrealistic to expect end users to defend themselves against such sophisticated impersonation attempts. Moreover, it is extremely difficult for human defenders to recognize every fraudulent interaction amidst a sea of fake profiles. Instead, defenders should leverage AI, which can conduct autonomous investigations without human biases and limitations. AI-driven security can ensure successful detection of fraudulent or malicious activity by learning what real users and devices look like and identifying deviations from their learned behaviors that may indicate an emerging threat.
Appendices
Darktrace Model Detections
DETECT/ Apps
SaaS / Compromise / SaaS Anomaly Following Anomalous Login
SaaS / Compromise / Unusual Login and Account Update
